Subscription Refund Policy
We are committed to providing high-quality subscription services. If you are not entirely satisfied with your subscription, please review our refund policy below.
Refunds for Subscription Services
We offer refunds for subscription services within the first 5 days from the initial purchase date. If you are not satisfied with your subscription during this period, you may request a refund.
Eligibility for Subscription Refund
- To be eligible for a refund, the following conditions must be met:
- The refund request is made within the specified refund period, which is 5 days from the initial purchase date.
- You have not substantially utilized or consumed the subscription services during the refund period.
- Your refund request complies with any additional terms and conditions associated with the subscription.
Refund Process for Subscriptions
- To request a refund for your subscription, please contact our customer support team at support@ipcrest.com. Provide your subscription details and a clear explanation of the reason for your refund request.
- Upon receiving your request, we will review it to determine eligibility.
- If your refund request is approved, we will process the refund within 5 business days. The refund will be issued using the original payment method used for the subscription purchase.
- Please note that it may take some time for the refunded amount to appear in your account, depending on your payment provider’s policies.
Non-Refundable Subscriptions
Certain subscription services may not be eligible for refunds. These include, but are not limited to:
- Custom SEO Strategy: Any custom SEO strategy development or consulting services are non-refundable, as they involve tailored recommendations and insights specific to your business.
- Content Creation Services: Content creation services, such as blog posts, articles, or social media content, are non-refundable once the content has been created and delivered.
- Ad Campaign Budget: Funds allocated for paid advertising campaigns, including pay-per-click (PPC) advertising, are non-refundable once the campaign has been launched and the budget has been spent.
- Social Media Management: Social media management services are non-refundable once posts or campaigns have been published or executed on your social media accounts.
- Keyword Research and Analysis: Services related to keyword research and analysis are non-refundable, as they involve in-depth research and strategic planning.
- Competitor Analysis: Competitor analysis services are non-refundable, as they provide valuable insights into your competitors’ strategies and cannot be reversed.
Cancellation of Subscription
If you wish to cancel your subscription instead of requesting a refund, please review the cancellation policy associated with your specific subscription.
Contact Us
If you have any questions about our Subscription Refund Policy or need further assistance, please contact our customer support team at support@ipcrest.com.
Changes to this Policy
We reserve the right to update or modify this Subscription Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
Last updated: 16 Nov 2023
